Customer Hub

Customer Hub- Online Feedback System for Patients

What is PatientConnections?

PatientConnections is an agile, smart and convenient web-based solution that integrates a Feedback System, Google Review, Patient Education & Social Media Marketing to grow your business and build strong customer relationships.

Automated Feedbacks

An articulate feedback questionnaire giving insight and understanding on patient experiences and issues. Patients have the facility to share their details or remain anonymous. Our software has inbuilt intelligent checks which detect happy patients and automatically direct them to a page to leave testimonials, which once moderated can easily be shipped to your website.

Oral Health Articles

Increase customer retention by communicating with patients throughout the year. Provide educational articles to them based on treatment schedules showcasing your personalized care and attention. Increase loyalty automatically!

Practice Special Offers

Attach your offers or promote a new service link to go with the feedback emails to your existing patients. Capitalise the potential of cross selling using the PatientConnections .Patients can share your offers on their social media such as Facebook, Twitter, Blogs etc. enabling your offers to go viral, all without any extra effort.

Google Reviews

PatientConnections has a very powerful Google Reviews module.

70% of New Patients use them
Google Reviews are the most influential online resource for attracting new Patients. Managing your online reputation is a key element of your dental practice.

More Visibility – More Profit
+Get more local visibility in Google
+Set yourself apart from your competitors
+Impress patients and get more profits

AppointMentor – Online Appointment Booking System

What is Appointmentor?

AppointMentor is an easy to use website that allows people to book, cancel and rearrange their appointments online. 24/7 accessibility, any time, any place, anywhere (using computer, tablets, mobile or PDA/smart phones.

Online Booking allows patients to book appointments 24×7 from practice’s website with practice have full control over their appointment books.

AppointMentor Online Booking System work as a virtual receptionist to capture business when the practice is closed, or when lines are being busy or over the weekend. Make life easier for patients, fitting with their lifestyle, making your services available and accessible and easy to book any time from anywhere, therefore increasing customer loyalty and customer retention, increasing revenues and growing your business.

With simple clicks, upload your the patients schemes and treatments offering for online booking and attach them with the dentists offering them. Practice maintains full control over its appointments book and patients only see a list of the available slots rather the whole appointment books.

Online booking system also helps to get the new patient registration from your website and details go straight into backend management system. You can also charge for missed and cancelled appointments.

Clients Testimonials?

Half Moon Dental

Station House Dental

Langdon Hills Dental

Compare AppointMentor Lite vs Pro

No.	Features	LITE	PRO
1	Appointment online booking system – date & time – provider – customer – service – fees – location – resources
2	Multiple schemes / Payors
3	Unlimited dentists in a practice
4	Advance 6-level matching and filtering (Customer Type (scheme), Service session, provider, service type
5	New patient registrations – 15 new patients allowed
6	Family members bookings
7	Basic reporting (bookings done, cancellations in the last one month etc.)
8	Full account history (including past appointments) available for the customers (last 1 month)
9	Email support available through email
10	Online payment (credit cards/debit cards) processing (PayPal Checkout)
11	Auto Recall (sending direct recall link via email, letter, SMS)
12	Unlimited patient appointments
13	Unlimited New Patient Registrations
14	Compatible with the Practice App.
15	Customisation Same look and feel as the practice/group’s website, Logo, colours to provide consistent Patient Experience, custom patient notices, ability to customize email messaging (for booking confirmation, reminders)
16	Live support Availability of support through phone 9am- 5pm Business Days.
17	Advanced high level of control of appointments + advanced control panel, rearrange and cancellation cushion, restrictions on cancellation and re-arranging, e.g. late cancellation based on each treatment
18	Auto booking confirmation emails, auto email reminders [booking and reminders for all patients, email reminder template.(Check based on AuditLog in R4 for newly booked appts for today.
19	Contiguous Appointments (optimizes larger slots for more revenue generating treatments)
20	Appointment Bundling (Clinician based- allows dentists + Hygienist appointments bundling)
21	New Registration Welcome Pack: Provides an automated ‘Welcome Pack’ at new patient registration (add links to templates). Medical history form static link addition to customized templates.
22	Maps / SAT NAV integration: Google Maps / SatNav integration.
23	Calendar integration: Outlook, iCal, GoogleCalendar integration
24	Social Media integration: Patients can see and like the practice Facebook page as well as see practice Twitter feed from the Appointment booking pages.

Try it Free?

What are you waiting for? Get your business on a trajectory of growth. Try it FREE